Which My Cloud Nas Is App Compatible

Support for your My Cloud device is changing

We've developed a new OS to keep up with evolving security standards. Compatible devices must upgrade to My Cloud OS 5 by January 15, 2022. Incompatible devices will lose support on April 15, 2022. Upgrade to an eligible device.
https://www.westerndigital.com/mycloudupdates

Access your My Cloud and My Passport Wireless drives, including : My Cloud, My Cloud Expert series, My Cloud Pro series, My Passport Wireless Pro, and My Passport Wireless.
My Cloud Home users please download the My Cloud Home app.

The My Cloud app makes accessing and sharing from anywhere easy. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. The My Cloud app also integrates with other cloud services, providing a centralized location for all your content.

Note: The My Cloud app requires a WD My Cloud product or My Passport Wireless product to work (sold separately).

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What's New

Dec 13, 2021

Version 4.4.28

Ratings and Reviews

3.4 out of 5

3.4K Ratings

Operates Nicely @ Home!

This app works great when I'm at home. When I'm on the road the majority of the time it won't connect. It's says that the drive is offline for the most part or some other lame messages but when I call home the family is watching content off of it. I have two iPhones and two iPads and when I'm on the road it's no good. When I'm overseas I have the same issue. I use a VPN to watch my content at home and works fine but overseas and on the road it won't work 95% of the time. Even on my laptop it won't so frustrated with it. I sometimes get the same error messages at home, I turn it off restart and it works. That doesn't however fix the on the road part. Some cloud app. I think I'm giving it to much of high rating but since I mostly purchased to back up everything it's doing that. Having the capability to get to that info from anywhere is false advertising. I'm sure there is a reasonable explanation but I haven't heard it yet. Because again it works sometimes but mostly not.

Needs a little work still

The app says the auto upload will work faster if the app is left open. Which is true. But if the app isn't open, I don't think auto photo upload works at all. That could use some improvement. Maybe there could be a setting that if the battery is above a certain level, it will auto-upload the photos even with the app closed. Other than that, I really like both the app and my My Cloud. One other thing that would be nice - if I'm scrolling through the photos, when I tap on a pic to see it, when I go back to the list, the app takes me all the way back to the beginning of the list, instead of back to the place I was. So then I have to scroll all the way through all the listed pics to get back to where I was looking. Kind of a pain, because I usually have no idea where i was since you can't see thumbnails of the pics in the list (thumbnails would be nice). Also, it might be nice if it would show an extra low res pic initially. I know you can tap on the HD button to get the full quality, but even the mid-range quality pics take a long time to display, even with a pretty fast device and connection. So the problem is that if you are trying to scroll through pics to find one, it takes forever because there aren't any thumbnails to help you find the pic, and it takes so long to load each individual pic one by one that it takes forever.

Could improve

The product itself is awesome, it does solve a problem that many people have. My problem is mainly with some functionalities. It feels like the app is old and it's a bit slow. The navigation bar is divided on photos, music and videos. These should be filters not navigation. The animation on screen transition feels sloppy specially the search field. The fact that we can't rename WDSync folder really bothers me but I can get over. The fact that there are 2 WDSync>WDSync>MyFolders is an issue. I would also want to remove/rename the folders under "public" (I deleted them a few times but it came back). I know these are mainly negative feedback but the goal is to be constructive. The product is great, works well, I realize it's mainly targeted on non-technical users to have it at home but it's a great solution for business too and with minor improvements it can be great for both business and consumers.

App Privacy

The developer, Western Digital Technologies, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Contact Info
Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Western Digital Technologies, Inc.

Size

111.6 MB

Category

Productivity

Compatibility

iPhone: Requires iOS 11.0 or later.

iPad: Requires iPadOS 11.0 or later.

iPod touch: Requires iOS 11.0 or later.

Languages

English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

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